

Frequently Asked Questions
1. What types of support do you offer?
I offer Counselling, EMDR (Eye Movement Desensitisation and Reprocessing), and the NADA 5-Point Protocol. These approaches can help with anxiety, trauma, stress, grief, and personal growth, using both talk-based and body-based techniques to support emotional and nervous system healing.
2. How long are sessions?
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Counselling sessions: 50 minutes
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EMDR appointments: 1 hour or 1.5 hours, depending on your needs
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NADA 5-Point Protocol sessions: 1 hour, with approximately 40 minutes spent with the acupuncture points inserted
3. How do I book a session?
You can contact me directly via email or phone, or book a free 15-minute introductory call to discuss your needs and explore how we might work together.
4. What should I expect in my first session?
Your first session is an opportunity to connect, share what’s brought you here, and discuss your goals. For EMDR or NADA, I will explain the process and ensure you feel comfortable before we begin.
5. Do I need prior experience with counselling or therapy?
No experience is necessary. Everyone starts somewhere, and sessions are tailored to meet you exactly where you are.
6. Is what I share confidential?
Absolutely. All sessions are confidential, in line with professional counselling and EMDR ethical standards.
7. Can I choose which approach I use?
Yes. We’ll work together to choose the best approach for your needs, whether that’s counselling, EMDR, NADA, or a combination.
8. What if I’m unsure which service is right for me?
That’s perfectly okay. The free 15-minute introductory call is designed for exactly this — we can discuss your situation and find the right fit.
9 What if I need to cancel my appointment?
I understand that sometimes life gets in the way, and you may need to reschedule or cancel a session. To allow fair notice and maintain availability for others, my cancellation policy is as follows:
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Less than 48 hours’ notice: 50% of the session fee is payable
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Less than 24 hours’ notice: 100% of the session fee is payable
If you need to cancel or reschedule, please contact me as soon as possible by phone or email. I appreciate your understanding, as this helps me continue to provide support to all clients.
If you have any further questions, please contact me using the button below.